KeepsakeContact us
There is no ticket queue and no call centre — messages go to the people who build this. We read everything and reply to everything, usually within a couple of days.
Other ways to reach us
Prefer your own mail client? Write to hello@securekeepsake.com — it is the same inbox this form posts to.
If your question is one other people might have too, the community forum is usually faster, and the answer stays where the next person can find it.
Security issues have their own route and their own promises — see reporting security issues. Never send us a recovery phrase, a licence key or the contents of a document: we do not need them, and we would rather not be able to see them.