KeepsakeKeepsake vs Trustworthy
Trustworthy calls itself the Family Operating System — polished, US-focused, and built entirely on their cloud. Keepsake starts from the opposite premise: nobody but your family should ever be able to read your documents.
Is Keepsake or Trustworthy the better family document vault?
They answer different questions. Trustworthy is a polished, US-focused managed service at $120–480 a year, with phone support and estate-planning workflows, and its staff can read your documents server-side. Keepsake costs from £19 a year, encrypts on your device so nobody at Keepsake can read anything, and keeps working offline and after the company. Choose Trustworthy for hand-holding, Keepsake for custody.
| Keepsake | Trustworthy | |
|---|---|---|
| Documents stored on | Your devices + your own cloud | Trustworthy's cloud (AWS) |
| Can the vendor read them? | Never — encrypted on-device | Yes — server-side processing (SOC 2 audited) |
| Price | Free / £19 yr Premium / £29 yr Family / £79 yr Teams | $120 to $480 per year |
| OCR / document intelligence | On-device, offline | Cloud AI ("Autopilot") |
| Works offline | Fully | No |
| Family sharing | Key-based, up to 6 | Yes, mature — collaborators & advisors |
| If you stop paying | Documents stay usable on-device | Read-only, then export or lose access |
| If the company shuts down | Everything keeps working | Export window, then gone |
| Platforms | Windows, Android, Web/iOS PWA | iOS, Android, Web |
| Estate/advisor workflows | Basic (emergency kit) | Extensive (US-centric) |
Keepsake prices are in pounds sterling (£); Trustworthy's are its own published list prices, quoted in their original currency and unconverted.
When Trustworthy is the better choice
- You want a managed, hand-holding service with phone support and are comfortable with a US cloud holding the family's documents.
- You need their estate-planning and advisor-collaboration workflows today.
- Budget is not a concern ($120–480/yr vs £19–79/yr).
When Keepsake is the better choice
- You believe passports and medical records should never be readable by any company — architecture over promises.
- You want offline access (travel, poor connectivity) and a Windows desktop app.
- You want documents that outlive any vendor: open format, offline licenses, your own storage.
- Your documents are not US-centric — regional IDs, multi-language OCR roadmap.
The honest verdict
Trustworthy is a genuinely good product for affluent US families who want concierge-style document management and accept the trade: their cloud, their servers, their (audited) access, at 6–25× Keepsake's price. Keepsake is for people who read "SOC 2 compliant" and still think: the safest server is the one that doesn't exist. We hold nothing, so we can leak nothing — and your vault works on a plane, in a village, or after we're gone.